FAQ
General
About Us
Products - General
Product - Base
Product - Forever Bottle
Product - Starter Kit Deluxe
Product - Magic Spoon
Order & Shipping
Return & Refund
General
Yeah sure, we're always here for you. You can reach us at hey@bluefarm.co or @bluefarmco on Instagram.
That sounds exciting! Why don't you drop us an email at partners@bluefarm.co and we can talk more.
To us! Please write a message to press@bluefarm.co.
Yay farmtastic! Please check out our open positions on LinkedIn or just send us an email at jobs@bluefarm.co. Currently we are looking for reinforcement in the areas of performance marketing and social media. We will be mega happy!
About Us
Hi, we're Katia and Phil and a whole crew of enthusiastic farmers who want to make the environment a little greener - or bluer - spoon by spoon and sip by sip with Blue Farm. Through the idea of Blue Farm, our long-standing friendship also turned into a business collaboration in 2019. Both of us have always been driven by the idea of doing something with impact. A food product is naturally predestined for this, as we have the greatest leverage on climate change with the way we eat.
David Attenborough inspired us there. Because as he said: the planet and its future is blue. That's why we want to move the industry from greenwashing to bluefarming by revolutionising the production and consumption of plant-based food. No cows live on the Blue Farm, instead we just believe in harvesting happy oats (and who knows what else will come in the future!) to make the world at least a little bit better.
Blue Farm is located in Berlin. Here we work to bring you the freshest plant-based milk alternatives straight to your door.
Right. With this, we want to show that you can also start a sustainable life with small steps. We are convinced that many small steps will accelerate the change towards more conscious consumption in our society: Everybody can make a big impact against climate change in their daily lives through small actions. The sum of these small efforts makes up the big picture.
No, we are not climate neutral. Not yet! We are constantly trying to reduce the CO₂ footprint of our products wherever we can. We already save a lot of transportation emissions by not driving unnecessary water around. Not bad, right?
Products - General
We plan to expand our range in the future. We will soon be launching a vanilla and cocoa variant and more oat drinks are already in the pipeline. We are particularly interested in giving the daily glass of oat drink a healthy, functional character, so that our customers experience positive effects with their Morning Oat Drink through the addition of plant-based ingredients (so-called adaptogens) (similar to what is already the case with our latte mixes). Cow's milk was originally valued for its health-promoting properties - today we know that this is not really the case due to poor conditions in animal husbandry, the addition of medicines to food and mass production. We want people to associate a healthy feeling with their daily glass of (plant) milk again and develop products that support exactly this.
For our organic Oat Base, we use oats from Polish farms and can therefore source our raw materials relatively regionally by Berlin standards (our head office is in Berlin) - which makes us very happy! We also have a conventional Oat Base variant in our range, whose oats we source from various farms in Europe. Our ambition is to source the oats exclusively from Germany and neighbouring countries in the future.
In principle, yes! However, a high environmental friendliness of the plant raw materials is a basic requirement for us. Thanks to its relatively low water and soil consumption and the possibility of using regional cultivation areas (to save transport emissions), oats are considered one of the most environmentally friendly plant drink raw materials and therefore remain a priority for us. Numerous new product creations are already in the pipeline.
Product - Base
There are so many reasons, honestly! Most importantly, because with our Oat Base, you're not only doing something good for yourself, but also for the planet. If that's not a win-win situation, we don't know what is. Anyway, if you make your oat drink fresh at home, you'll save on unnecessary packaging waste and transport emissions. That's big Farma points for you!
In our production, the oats are treated enzymatically, so that it gets the light sweetness and the nice creaminess when you dissolve it in water. So we can also do without binders & co, which contain many, already finished oat milk products.
As few as possible! That's why our Oat Base contains only oats. Farmers' word of honour!
With one pack of Oat Base (750g) you can make up to 8 litres of oat drink. Depending on how creamy you like your drink, you can add more Oat Base as desired. Our recommended dosage is 10g Oat Base, 100ml water for 100ml oat drink.
All our products are vegan and animal-free! We believe in creating better products for you and for our planet. For us, this means that we will never test on animals, use anything from them or harm them.
First of all, this is a legal notice for allergy sufferers. Here's the thing: Our Oat Base is vegan. It does not contain milk protein and we do not use any animal products in its production. However, cross-contamination with milk proteins in the production facility can unfortunately rarely be 100% ruled out. Therefore, this note, so that especially people with high allergies can play it safe.
Ja! Die Oat Base ist glutenfrei gemäß der Verordnung (EG) Nr. 41/2009. Das bedeutet, dass der Glutengehalt unter den gesetzlich vorgegebenen <20 ppm liegt und ist damit als glutenfrei deklariert. Es können minimale Glutenspuren enthalten sein, also sollten Hochallergiker besser davon Abstand nehmen.
Apart from the natural sugar contained in the oats, no additional sugar or sweeteners are added. The sweet personality of the oats convinces there all by itself. Commercially available oat milk products, which also have no added sugar, have an average of 4.2 g of natural sugar per 100 ml, while Blue Farm's Oat Base has only 2.1 g of natural sugar per 100 ml.
We like to call our Oar Base an "all-in-1" oat milk: mixed with water, Oat Base tastes great as a milk alternative for muesli, porridge, shakes and baking. It's also great for coffee and tea, as it can even be frothed up. But pssst... Soon there will even be an extra barista version!
You can use any bottle you already have at home for your oat drink. Just make sure it's clean and waterproof. Unless you feel like having a milk shower in your kitchen.
Hot, lukewarm, cold... Works everything!
The better you like your water, the better your oat drink will be. But remember, tap water is not only one of the most strictly regulated foods in Germany, it's also much more sustainable than bottled water. Just a friendly reminder from us :)
No, not at all! But you are, of course, free to filter the tap water before shaking it. After all, it's your beer ähh milk.
Our Oat Base tastes great with tap water! But of course you can also filter the water beforehand.
Our Oat Base fully dissolves while shaking or stirring within a few seconds. Shaken or stirred, Bond or no Bond, you decide. It’s delicious either way.
As with any oat drink, ours foams after shaking. That's because the proteins in the oats in the liquid attach themselves to the air bubbles when you shake it. You don't usually see it because of the milk carton, but trust us, the foam is there.
You can store the Oat Base for several months, even when opened, provided that it is stored in a dry and dark place. Please remember to close the bag properly after each use!
Refrigerated, the oat drink remains delicious and more than enjoyable for up to five days. As with any other oat drink, we recommend shaking the drink before use.
With fewer ingredients, fewer things can go wrong. As long as the Oat Base is sealed airtight and protected from moisture, it will keep for up to six months.
To keep your Oat Base fresh, we rely on packaging with high barrier properties. That's why our packaging is currently made of climate-neutral plastic. However, we are always on the lookout for new packaging and constantly re-evaluate our packaging concept based on the latest developments in the packaging and recycling industry.
Our packaging is made of plastic, which means it can (and should!) be thrown in the yellow bin.
Since our Oat Base is a perishable product, our packaging options are limited. We have decided to stay away from paper-look packaging, which is not recyclable due to the three different materials used (virgin paper, plastic and some aluminum). Our current packaging is produced in a climate-neutral way and is an alternative for us that does not simply end up in the residual waste. However, we are constantly looking for new packaging and are also grateful for your suggestions.
Product - Forever Bottle
It's easy - because with it you'll never have to carry milk cartons home again. Goodbye back pain and hello Blue Farm!
Yes, please do! Our Forever Bottle is named for a reason, so please use it as often as you can. Anyone up for a cocktail?
Right now, there's a size for up to 500 ml of oat drink. Just the right size to reduce drink waste, don't you think?
The bottle is made of glass and the lid is made of plastic. We experimented with other materials for the lid, but we didn't like the result as much. Since you will hopefully have your bottle for years to come, that's okay with us.
Product - Starter Kit Deluxe
Ha! Why not. Since it includes our Oat Base, Forever Bottle, and Magic Spoon, it's basically the ultimate "on the go-ready milk" deal.
The Starter Kit includes a pack of our Oat Base, Forever Bottle and Magic Spoon, aka the unbeatable trio that makes oat milk dreams come true.
Sure, you save 15% with our starter kit.
Product - Magic Spoon
Some say that knowledge is power. We say that knowledge is taste. Because with our dosing spoon, which measures exactly 10 grams, you always have exactly the right amount of Oat Base for 100 ml of oat drink!
It has a length of 17 cm. Whether this is the big or the small spoon for you is up to you.
The spoon is made entirely of bamboo - which is great for the planet, but not so good for your dishwasher. That's why we recommend washing it by hand :)
Order & Shipping
We accept all major credit cards (Mastercard, Visa & American Express), Maestro cards, Apple Pay, Google Pay, PayPal and bank transfers via SOFORT and Klarna.
Within Germany, shipping is free for orders over 35.00 €. Otherwise, our shipping costs are € 2.90 per order within Germany.
If you take out a subscription, shipping for the subscription alone is free from €25.00.
For orders with shipping to Austria, shipping is free from a basket value of €55.00. Otherwise, shipping to Austria is €6.90 per order.
All orders in Germany and Austria are shipped with DHL gogreen.
If you want your Oat Base delivered to Switzerland, shipping is free starting at CHF 59. Below that you pay 7,90 CHF for shipping. This fee already includes all customs duties and fees.
Not at all! You can order as much or as little as you want. But psssttt... All orders over 35,00 € are free of shipping costs in Germany!
Currently, we also ship to Austria and Switzerland.
But we are constantly working on bringing the farm to other countries as well. So if you have any suggestions on where we should take our Oat Base of bad jokes next, write to us!
We usually ship your order within 2 to 3 working days after it arrives at the farm. Depending on where you live and how bumpy the roads are, your order will arrive within 4-6 working days. Shipments abroad may take 1-2 days longer.
Yeah, right! Cause you name it, we milk it. Choose your preferred frequency and quantity here.
As soon as your package has left the farm (without any dirt, I promise!), you will receive a tracking number from DHL, which you can use to follow the journey of your oat drink.
Yep! See our map here.
Return & Refund
Although it would hurt us a little, you can of course cancel your order. If it should be the case, please use the patch principle: the faster the better. That way we can make sure your order hasn't left the fields yet. Just send us an email to hey@bluefarm.co and we will take care of the wound - erhhhh the rest.
82719% Satisfaction is our goal. If you are unhappy with your order, you can return it within 14 days for a full refund or credit. This applies as long as you haven't opened the product yet. To start the process, please send us a message at hey@bluefarm.co with your order number and why you are not satisfied. We are here to help!
Our policy doesn't require broken hearts. Stop, that doesn't really answer your question. But we really want you to be as happy as possible with our products. If you are unhappy for any reason, please send us a message at hey@bluefarm.co and we will do everything in our power to make your oats happy again. Please remember that in order to be eligible for a return, items must be sent to the farm in the same condition in which you received them.
That depends! Unfortunately, we can't guarantee Ellen's jokes (even if they are sometimes super bad), but we can on our products. It depends on the situation, of course. So please send us a message at hey@bluefarm.co and tell us what went wrong, and we will find a solution. Promise.